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When you bring Arrangr's meeting-scheduling prowess into FreshChat's conversations, the result is magical.
Agents will now be able to schedule a specific date, time, method (be it a video or traditional phone call) for a follow-up meeting with a customer. Even an in-person meeting can be arranged with ease. Use cases range from agents being able to present a few possible follow-up times for the customer to immediately book, or share a supervisor's or "level-two" tech support's specific booking link for the customer to select a time that works for them.
What's unique from the customer standpoint, they won't be faced with the typical "a supervisor will ring you back soon." Instead, they will have a definitive time to count on. Even if the presented times don't work, a customer can view a real-time schedule to select a better booking time.
Convert FreshChat Conversations into Meetings
Need to schedule a time to continue the conversation later?
Or need to pass them along to the right teammate of yours?
Arrangr has you covered.
Send custom time slots right into the conversation Create a dynamic meeting invitation, with times they can select by clicking right from within the chat widget! |  | |
 | Easily share your scheduling links Let them pick a time to meet with you by sharing one of your scheduling links. | |
Easily share your team member's links Need to connect them to someone else on your team? No problem! You can browse the scheduling links of your teammates, and easily share their link into the chat. |  |